Access controls
CareFlag uses role-based access controls so users can access information appropriate to their responsibilities.
CareFlag
Security and governance for care software
Care records are sensitive. CareFlag is built with layered controls that help providers protect information, manage access and evidence how records are handled.
Audit visibility
Audit trails help authorised managers understand significant activity and changes across care records and operational workflows.
Backups and recovery
Backups and recovery controls help protect service continuity and records.
Family sharing controls
In Touch family sharing uses controls so relatives and trusted contacts see selected read-only information rather than unrestricted care records.
What this supports
- Role-based access
- Audit trail visibility
- Backups and recovery controls
- Read-only family sharing controls
- SAR/export tooling to support requests
- Governance views for authorised managers
Frequently asked questions
Who can see care records?
Access is role-based, so users are given access appropriate to their responsibilities within the care provider.
Can families see full care records?
No. In Touch is read-only and uses sharing controls so relatives and trusted contacts see selected updates rather than unrestricted care records.
See whether CareFlag fits your service
Tell us a little about your agency and what you want to improve. We will come back to you with next steps.
Apply to join the founding pilot