Start the day with a clear list
Carers can see the visits they are expected to complete, the order of the day and the key information needed before arriving at each home.
CareFlag
A clearer working day for domiciliary carers
CareFlag is designed to make the carer experience calmer and more focused, so records are captured naturally while carers stay focused on the person in front of them.
Keep visit screens focused
The carer view is designed around the work happening now: relevant client information, visit prompts, care tasks, medication-related actions where enabled and notes that need completing.
Record notes while the detail is fresh
Care notes and wellbeing details can be captured close to the visit, reducing delayed paperwork and helping managers review clearer information.
Raise concerns without losing context
Carers can raise concerns or flags for office review, so important details do not sit unnoticed in messages or wait until the end of a shift.
Stay connected to rota changes
When the office updates the rota, CareFlag helps keep the carer's working day connected to the latest visit information and follow-up actions.
What this supports
- Daily visit list
- Client and access information for the visit
- Care tasks and visit prompts
- Care notes and wellbeing details
- Medication-related actions where enabled
- Concerns and flags for office review
- Rota-change visibility
- Phone-friendly workflows for professional care workers
Frequently asked questions
Is this for unpaid family carers?
No. This page describes tools for professional domiciliary care workers delivering care for a provider.
Can carers use it on a phone?
Yes. CareFlag is designed as a phone-friendly web app for supported browsers, so carers can use it while working away from the office.
Can tasks be hidden if a service does not use them?
Yes. Workflows can be configured to keep the day-to-day screen focused, while essential record fields remain available.
See whether CareFlag fits your service
Tell us a little about your agency and what you want to improve. We will come back to you with next steps.
Apply to join the founding pilot